Owner-Operator (single unit)
Independent restaurateur. Runs the floor most nights. Has Toast or Square, maybe a labor tool, no centralized intelligence. Buying signal: "I have data but I don't have time."
sales asset · cofounder alignment
Each persona has one entry tier (highlighted green) and one likely expansion tier (blue). Anti-buying signals are stated explicitly. The hierarchy never crosses into "tenant" language; it stays organization → brand → location.
Independent restaurateur. Runs the floor most nights. Has Toast or Square, maybe a labor tool, no centralized intelligence. Buying signal: "I have data but I don't have time."
Owner or DO with a small portfolio. Already has BI or finance person. Wants compare-across-locations and head-office cohort. Buying signal: "I cannot see all my brands in one view."
Independent operator inside the Florida Restaurant Association network. Trusts the FRA stamp. Buying signal: "If the FRA endorses it, I will look."
Bank or non-bank lender underwriting restaurant credit. Wants verified operator cash-flow signal before committing capital. Buying signal: "I cannot trust the QBO export they send me."
Carrier underwriting restaurant BOP. Wants behavioral risk signals beyond loss-history form. Buying signal: "we lose money on restaurants below $1.2M revenue with no labor compliance."